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FAQ
Frequently asked questions.
Have a specific inquiry? Send us a direct message and we will respond clearly without jargon.
01How long does a website or application project take?
Landing pages and corporate websites typically take 2–4 weeks. Web applications with custom operational modules take 6–12 weeks. Mobile apps or multi-platform systems take 8–14 weeks. Exact milestones are locked in the proposal with weekly live staging demos.
02Do I get full ownership of the source code?
Yes, 100%. Upon handover, we transfer repository ownership, server credentials, and full technical documentation. No recurring licensing fees and no code is ever withheld.
03What happens if a bug is discovered after launch?
Every project includes a 30-day post-launch warranty. Bugs departing from agreed specifications are resolved immediately at no cost. Beyond warranty, we offer flexible monthly maintenance plans or per-task support.
04Do I have to purchase domain and hosting independently?
Not necessarily. We handle setup and configuration, but all domain and cloud accounts are registered using your corporate email and credentials. You own the assets from day one.
05Can we add new features midway through development?
Yes. We evaluate scope, timeline, and cost implications first, and only proceed after your approval. We never perform extra work unannounced and invoice you afterwards.
06What is the payment milestone structure?
Progress-based milestones: usually 40% upfront deposit, 30% upon functional demo, and 30% upon final acceptance and system handover. For compact projects under IDR 10M, a 50/50 model is standard.